Jason Burk

Great Apple Store Genius Bar experience today!

Problem

  1. iPhone X: Couldn’t update / restore / activate phone. I have had the phone since launch.
  2. Second malfunctioning key on MacBook Pro (down arrow this time).

Diagnosis:

  1. Turned out to be a hardware issue causing cascading issues. The Apple Pay sensor failed.
  2. The key was failing.

Resolution:

  1. Replaced iPhone X with new iPhone X.
  2. Replaced the down arrow key.

Both problems are 100% solved and it was in record time! I wasn’t in there for much more than 40 min. 😃

👍👍

⬅️ An IndieWebring ➡️